The E-Revolution of Health Services

Where do we go from here? That’s the question many of us are asking – and for good reason. Over the past few months, we’ve been having a lot of conversations about what is a “necessity” in terms of accessing health services. And — my goodness — it’s been an eye and heart-opening experience.

Today at Hunter Imaging Group (HIG), they understand that diagnostics matter and that the medical e-revolution is here to stay.

Throughout the challenging and often unsettling times of COVID-19, HIG has remained open and played an essential role in continuous clinical radiology service delivery.

To ensure HIG could safely provide vital healthcare services, the company put many measures in place to minimise the risk of any COVID-19 transmission within healthcare environments. It was a chance to evaluate systems, enhance safety measures, and put additional platforms in place. HIG sent a clear message to the community...

“We are doing everything in our capacity to be COVID safe and do not recommend you delay accessing necessary health services you may require.”

Each day X-rays, MRIs, CTs, ultrasounds and other radiology technologies are used to significantly improve health outcomes for more than 9 million Australian patients. With clinical radiology playing a central role in modern medicine (particularly for patients who are elderly, pregnant and immunocompromised) having medical treatments and accessing scans is not something that can wait for a worldwide pandemic to pass.

Now more than ever, we need to GO Digital. There are so many reasons that this makes sense. Not only for sustainability and environmental justifications but also because patients are wanting a more efficient system of accessing and managing their own health records and health appointments.

HIG has listened and is continuing to move ahead with digitisation.

“Over the past three months, we’ve been asking HIG patients about their thoughts and concerns about our services being delivered via digital methods. The response has been overwhelmingly positive, and we are thrilled to be moving forward with our focus on digital delivery to both referrers and patients,” said Angela Le Rougetel, Business Development Manager.

“Patients want better access to mobile digital health services and COVID-19 cemented customer expectations of the digital transformation of medical services.”

The medical e-revolution has enabled customers (both referring doctors and patients) to access their health scans at a click of a button. Rapid, secure, digital service delivery is at the forefront of HIG practice.

HIG also provide eOrders or electronic referrals where radiology requests are provided digitally either directly by the medical referrer or by the patient.

HIG has capitalised on its ability to support telehealth and a digitised medical platform. This played out as a seamless transition and became rapidly viable because of pre-established GO Digital operations, platforms and capabilities.

So far, HIG is the only local radiology company providing these digitalised device apps.

For the community, choosing where to go from here and selecting 'neccessity services' is at top of mind. With many people reassessing their health status and being more pro-active in accessing safe services, comparing delivery options, and asking for better quality services, the health industry is indeed under the microscope.

When you are ready or need diagnostic care, HIG is here to support you as they continue to carve out the digital pathways of advanced medical service delivery.

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HOW TO GET THE HIG PATIENT APP

On arrival at Hunter Imaging Group, Customers are asked if they would like to ‘go digital’ and subscribe to the app. The new HIG Patient Online App means that customers can access and share their scans such as MRIs, CTs, X-Rays and Ultrasounds on-line. HIG Patient is available on the App Store and Google Play. Visit www.hunterimaginggroup.com.au for more information.