Community Update from Lake Mac Libraries

March 30, 2020

In-response to the ongoing COVID-19 situation, we have made the decision to close all of our branches until further notice. However, we are pleased to confirm a number of new initiatives that allow our members access to some core library services during this time.


Click and Collect
A fast-track, no-fuss way to reserve titles from our vast collection of over 95,000 items. Reservations can be made online or via our new app 24 hours a day, seven days a week. If you cannot access the website or app, members can call Lake Mac Libraries 10am – 2pm Monday to Friday on 4921 0493, or email lakelibraries@lakemac.nsw.gov.au. Pick-up is within 5 working days to the branch location closest to you (choose from Charlestown, Swansea, Toronto or Speers Point).


Click and Collect pick-up from Charlestown and Speers Point on Wednesdays 11am–1pm; and Swansea and Toronto on Thursdays 11am–1pm.


Book Takeaway
A unique and five-star service to members of our community that are unable to access the Click and Collect service, have limited mobility, accessibility issues or are in quarantine. Similar to our home library service, make reservations online or via our new app. As with Click and Collect, if you are having access issues, call or email Lake Mac Libraries instead. Based on assessment and availability, your chosen books will be picked by our team and delivered to your door within a fortnightly rotation.


Continued Library Services

  • Digital Storytime sessions

  • E-books, e-magazines, comics and music streaming via our digital platforms, accessed via our new libraries app and website

  • Green waste bags will be available during Click and Collect opening times

  • Return your books at any Lake Mac Libraries branch using the return chute

For more information and updates visit www.lakemac.com.au/COVID-19

 

 

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